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Against Wal-Mart company policy to call 911?

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So I know the Wal-Mart assistant manager has since apologized for this but I still find it disturbing. Obviously this mentality came from somewhere.

When an assistant manager emerged from the store, she asked family members to fill out an accident form. Asked to call 911, she allegedly refused, saying it was against company policy, Rita Mixter said.

Obviously Bentonville is saying that this is not the case and that the manger was wrong. However, the manager didn't just pull this out of thin air. There must have been an understanding coming down from the store manager that calling 911 was bad for business or something. It's just like how changing employee hours so that they don't get overtime is illegal but it still happens all the time. It would appear there is one policy for the public to see and another just for employees to follow.

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Written by Jason Gooljar

June 8th, 2009 at 11:19 am

Posted in Corporatism

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  • arvie

    It must be Walmart policy because yesterday 11/8/09 the same thing happend in College Place WA. Customer was unresponsive on the floor and when asked to call 911 the manager sais we can not do this UNLESS the customer request it.