While the drugstore signs that helpfully suggest “Try CVS/pharmacy brand” are intended to assist frustrated shoppers in identifying alternatives to missing brand-name products, they also serve as constant reminders of another of J.& J.’s continuing problems: It must persuade millions of disappointed customers to once again pay a premium for products that may no longer seem to be of any higher quality than the less expensive store brand.
via Will Johnson & Johnson Recalls Change the Firm’s Reputation? – NYTimes.com.
I buy the store brand all the time actually. I don’t only stop at drugs I’ll get the store brand laundry detergent or etc.
There’s also something to be said for government regulation, oversight and who controls Congress when it comes to matters such as these.
But the number and variety of problems have stirred concern among government officials and consumers that the McNeil unit has suffered from a systemic breakdown of its manufacturing procedures. Last May, the House Committee on Oversight and Government Reform opened an investigation into the recalls.
Somehow with the 112th Congress I don’t think we’ll be seeing much of this occurring.

